At Zoovely LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.zoovely.com (the “Site”) or interact with us in any way. By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you when you visit our Site, place an order, subscribe to our newsletter, or contact us. The types of information we collect include:
1.1 Personal Information
Name: When you create an account, place an order, or contact us.
Email Address: For communication purposes, such as order confirmations, newsletters, and promotional offers.
Phone Number: To assist with customer support and order-related inquiries. Our contact number is 669-423-9078.
Billing and Shipping Address: To process orders and deliver products.
Payment Information: Such as credit card details, which are securely processed through third-party payment gateways.
1.2 Non-Personal Information
Browser Information: Including IP address, browser type, operating system, and device type.
Cookies and Tracking Technologies: To enhance your browsing experience and analyze site usage.
Usage Data: Pages visited, time spent on the Site, and links clicked.
2. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:
Order Processing: To fulfill and ship your orders.
Customer Support: To respond to inquiries, resolve issues, and provide assistance via phone (669-423-9078) or email (support@zoovely.com).
Marketing and Promotions: To send you updates, promotions, and personalized offers based on your preferences.
Analytics and Improvements: To analyze user behavior and improve our Site, products, and services.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties unless explicitly stated below:
3.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our Site, conducting business, or servicing you. These include:
Payment processors to handle transactions securely.
Shipping carriers to deliver your orders.
Marketing platforms to send promotional emails.
3.2 Legal Requirements
We may disclose your information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings, but disabling cookies may affect the functionality of our Site.
4.1 Types of Cookies Used
Essential Cookies: Necessary for the Site to function properly.
Analytics Cookies: Used to track visitor behavior and improve performance.
Advertising Cookies: Used to deliver targeted ads based on your interests.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Opt-Out: Opt out of receiving marketing communications by unsubscribing or contacting us at support@zoovely.com or calling 669-423-9078.
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information promptly.
8. Third-Party Links
Our Site may contain links to third-party websites or services that are not operated by Zoovely LLC. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Site. We encourage you to review this page periodically for the latest information on our privacy practices.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:
Zoovely LLC 3700 Las Estancias Way SW Albuquerque, NM 87121
Thank you for trusting Zoovely LLC with your personal information. We are dedicated to maintaining your trust and ensuring your privacy is protected while you shop for premium baby strollers.
