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Track Your Zoovely Order 📦

Thanks for choosing Zoovely to elevate your living space! We know you’re excited to receive your new coffee table. This page will help you track your order every step of the way. We’re committed to providing you with a smooth and transparent delivery experience.

How to Track Your Order: Step-by-Step

Tracking your Zoovely order is easy! Just follow these simple steps:

  1. Find Your Tracking Number: Check your order confirmation email. You should have received it shortly after placing your order. The subject line is usually “Zoovely Order Confirmation” or similar. Your tracking number will be included in that email.
  2. Use the Tracking Tool Below: Enter your tracking number in the field provided.
  3. Click “Track Order”: You’ll be redirected to our shipping partner’s website with the latest updates on your order’s journey.


Understanding Your Order Status

Here’s a breakdown of what each order status means:

  • Order Received: We’ve received your order and are getting things ready! 🎉
  • Processing (1-2 business days): Your order is being carefully processed and prepared for shipment. Our team is meticulously inspecting your coffee table to ensure it meets our high quality standards.
  • Shipped: Your order has left our warehouse and is on its way to you! You can now track its progress using the tracking number provided.
  • Out for Delivery: Your order is with the delivery driver and is expected to arrive today! 🚚
  • Delivered: Your order has been successfully delivered to your shipping address. Enjoy your new Zoovely coffee table! 🏡

Tracking Information Timeline

While the tracking information provides real-time updates, here’s a general timeline you can expect:

  • Day 1-2: Order Received & Processing
  • Day 3-7: Shipped & In Transit (3-5 business days for delivery within the USA)
  • Day 7-8 (approx.): Out for Delivery & Delivered

*Please note that these are estimates, and actual delivery times may vary depending on the shipping carrier and your location.*

What If Tracking Isn’t Updating?

Sometimes, tracking information might not update immediately. Don’t worry! Here’s what to do:

  • Wait 24-48 hours: Tracking information can sometimes take a little while to update.
  • Double-Check the Tracking Number: Ensure you’ve entered the tracking number correctly.
  • Contact Us: If the tracking hasn’t updated after 48 hours, please reach out to our support team at support@zoovely.com or call us at 15592649000. We’re here to help!

Delivery Issues and Solutions

While we strive for perfect deliveries, unforeseen issues can sometimes occur. Here are some common issues and how we address them:

  • Damaged Item: If your order arrives damaged, please contact us immediately with photos of the damage. We’ll arrange for a replacement or refund. Your satisfaction is our priority!
  • Lost Package: If your tracking shows “Delivered” but you haven’t received your package, check with your neighbors and local post office. If you still can’t find it, contact us, and we’ll investigate.
  • Incorrect Address: If you entered the wrong address, please contact us as soon as possible. We’ll do our best to reroute the package. Note that rerouting may cause delays.

“I was so impressed with Zoovely’s customer service. My coffee table arrived with a small scratch, and they immediately sent me a replacement. Highly recommend!” – Sarah M., Verified Buyer

Contact Information for Order Questions

Need help with your order? We’re here for you!

Frequently Asked Questions

How long will it take to receive my order?
Processing takes 1-2 business days, and shipping within the USA takes 3-5 business days. You can expect to receive your order within 4-7 business days.
Can I change my shipping address after placing my order?
Please contact us as soon as possible. We’ll do our best to accommodate your request, but we can’t guarantee changes once the order has been processed.
Do you ship internationally?
Currently, we only ship within the USA.
What if I’m not happy with my coffee table?
We offer a 30-day satisfaction guarantee. If you’re not completely satisfied, contact us, and we’ll work with you to make it right. We want you to love your Zoovely purchase! ❤️

Shipping Partners Information

We partner with reliable shipping carriers to ensure your order arrives safely and on time. While we use several carriers, you’ll find the specific carrier for your order in your shipping confirmation email, along with a link to their tracking page.

Order Modification Requests

Need to make changes to your order? While we can’t guarantee modifications after an order is placed, we’ll do our best to assist you. Please contact us immediately at support@zoovely.com or call us at 15592649000 with your order number and the requested changes. Our team will review your request and let you know what’s possible.

Thank you for choosing Zoovely! We appreciate your business. We’re confident you’ll love your new coffee table! Shop More Styles →

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